Shipping & Returns

Returns
Purchases made from online store of www.vitaedaybars.com cannot be returned after purchase. We offer full-replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail, phone or whatsapp.

Replacement Orders and Refunds will be processed only if the query is raised within 7 days of order being delivered. Any queries or concerns beyond 10 days from order delivery date will not be entertained.

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Cancellation Policy
Cancellation of an order is applicable only before the order is shipped. 
A cancellation fee of ₹ 200 will be charged if the order is cancelled after it has been shipped. This is done to fairly compensate our courier partners for forward and reverse logistics.

You can reach out to our customer support team to cancel an order after it's shipped. Refund for cancelled orders will be processed to the original mode of payment within 5-10 working days

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@vitaedaybars.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@vitaedaybars.com and send your item to: Plot no.238, Shop no.11, Laxmi Market, Railway Station Road, Pimpri Chinchwad,Pune-411017.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Plot no.238, Shop no.11, Laxmi Market, Railway Station Road, Pimpri Chinchwad,Pune-411017.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.